40 low data
Coffee Factory
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee
BMS Organics Setiawalk
Specialty CoffeeBrunch & All-Day Dining CafesAesthetic / Instagrammable CafesPet-Friendly CafesStudy & Work-Friendly CafesHalal / Muslim-Friendly Cafes
83
composite score
- Services
- Specialty Coffee, Brunch & All-Day Dining Cafes, Aesthetic / Instagrammable Cafes
- Reviews
- 181
What recent reviews say
Most reviewers love the fresh vegetarian dishes and staff warmth, especially Ally and Lily who are mentioned by name. Oat milk drinks and pasta dishes get specific praise. The space feels peaceful and appeals to office workers at lunch. However, peak-hour waits stretch to 40-60 minutes with skeleton staffing, and prices near RM20 for rice-and-veg plates frustrate some customers. Kitchen prep methods (microwaved pre-batch plating) show up in one complaint.
Their website claims a cafe plus a retail line of organic staples: plant-based milks, white coffee, powders, oils, honey, sauces, vinegars, and frozen pau. The brunch and vegetarian food get consistent five-star praise, but service speed remains the friction point when lunch crowds arrive.
Praised for
- friendly and attentive staff
- fresh and tasty vegetarian food
- generous portions
- comfortable peaceful environment
- on-site retail of organic products
Watch-outs
- slow service during peak hours
- long waits (30-60 minutes)
- prices feel high for portion size
friendly-stafffresh-pastriescozy-ambienceoverpricedslow-servicelong-waitcomfortable-seatinggood-coffee
Best for: Health-conscious diners seeking fresh vegetarian meals and non-vegans who eat plant-based.
Think twice if: Peak lunch hours bring 40-60 minute waits with minimal staffing; prices (RM19+) may feel steep for a rice-veg plate.
Strengths
- staff named by regulars for genuine warmth
- fresh vegetarian and vegan dishes daily
- on-site organic retail shop
- peaceful lunch-hour retreat for office workers
Worth knowing
- Staff members Ally and Lily named repeatedly for friendliness
- Pepper oatmilk soup mee xian, Carbonara Spaghetti, and salads specifically praised
- Oat milk from Oat Story brand highlighted
- Pre-prepared ingredients microwaved to order noted in one complaint
- 40-60 minute wait times recorded during lunch service with 2 or fewer staff
What reviews say by service
- Specialty Coffee
- Oat milk drinks from Oat Story brand praised as refreshing and delicious; white coffee varieties listed on website.
- Brunch & All-Day Dining Cafes
- Fresh vegetarian dishes, generous portions, and specific dishes like Carbonara Spaghetti and pepper oatmilk soup mee xian receive consistent five-star praise.
- Aesthetic / Instagrammable Cafes
- Described as peaceful, comfortable, and relaxing with a nice environment; appeals to office workers and quiet lunch diners.
- Pet-Friendly Cafes
- No explicit review evidence; tagged based on directory scope.
- Study & Work-Friendly Cafes
- Office workers noted as regular lunch patrons; peaceful environment suits focused dining.
- Halal / Muslim-Friendly Cafes
- Vegetarian and vegan menu aligns with halal principles; no explicit Muslim-friendly claims in reviews.
How it compares
- Rated 4.6 against a 4.47 average across the 84 brunch & all-day dining cafes businesses listed here.
- Has more Google reviews than 44% of the businesses in this directory.
How we scored this
Methodology Star rating 72
Review volume 98
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Common questions
- What plant-based milk options are available?
- Their website lists soya milk, oat milk, and almond milk. Reviews specifically praise Oat Story brand oat milk.
- How long is the typical wait during lunch hours?
- Reviewers report 40-60 minute waits during peak lunch service when staff is minimal (2 or fewer). Off-peak visits are faster.
- Do they sell organic products beyond cafe meals?
- Yes. The retail shop stocks plant-based milks, white coffee, oils (virgin coconut, red palm, sacha inchi, olive, black sesame), honey (pure and manuka), sauces, vinegars, and frozen pau varieties.
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