Staff expertise is the standout here. Regulars name Fatihah, Aida, Syamimi, and Mimi repeatedly for their warmth and drink knowledge, with one visitor praising a "perfectly balanced" medium-dark roast that nailed both flavour and milk ratio. The space itself draws praise for calm, relaxing vibes that suit study or quiet coffee time.
But execution varies. One recent one-star reviewer found their medium roast tasting like "plain water" and questioned whether baristas follow the recipe. An older complaint flagged staff refusing to let a customer use bins after 9:30 PM, despite stated 10 PM closing hours. At 4.7 stars across 132 reviews, quality is mostly solid, yet inconsistency and occasional service rigidity undermine the otherwise strong reputation.
Recent shift: A one-star review six days ago citing weak medium roast execution contradicts the prevailing five-star pattern; this suggests a potential recent dip in quality control or a rare negative experience rather than a sustained shift.
Reviews are sharply divided between praise for milk tea, smoothies, and fresh eggpuffs, and strong complaints about 40-minute waits and cold reheated items at the Jaya One kiosk. Limited evidence from recent activity.
Staff work efficiently even when stretched, treating each customer like they matter. Specialty lattes (tau fu fah, black sesame, salt caramel) draw repeat visits, and the pink, modern space with heated toilets and duck loyalty toys appeals to workers and Instagram browsers alike. A few miss the mark: paper cups remain for dine-in orders despite the aesthetic focus, decaf is absent, and over-iced matcha lattes can taste diluted and overly milky. Near the LRT, decent value at RM10-15 per drink, it's an easy stop for a work session or morning meeting.
Food and drinks land well here, with generous helpings at fair prices especially during happy hour (before 8pm). Live band sets a relaxed tone for families and groups, though expect heat, noise, and tight seating on busy nights.
Last updated 2026-07-03